JW Marriott Marquis Hotel Shanghai Pudong

size of the room, room was clean. friendly staff.

location sometimes difficult to reach for didi driver, the other side of the road

Facilities CleanStaff

BreakfastFew continental choice

The spaciousness of the room, the bed, quietness, and friendly staff

Food, lack in the variety of food options in the breakfast buffet for international visitors.

Beautiful hotel, breakfast- amazing! Dinner offers for guests - out of this world !

Bathroom doors - not ideal for sensitive sleepers or children when you don’t want to wake them up! The whole wall slides back and forth , beautiful design and architecture, could have the light switch inside the bathroom

It's a modern hotel near residential area. It's clean and nice but lacking the luxurious vibe of 5 stars hotel. However the room was big and comfortable with large beds and bathtub. They even have few floors catered for families with children where stuffed toys were especially placed along the corridor for children. They have all the amenities for baby and children and staffs were nice and helpful.

The location was not convenient. It's not near any public transportation, you can only hail a cab or uber. There were some foul smell in the shower room.

Breakfast was exceptionally good, great variety with fresh items, vegetables, and eggs, and plates that were tastefully crafted,, was something to look forward to every morning

Breakfast was perfect. Room is really big and the view is excellent. My kids loved the outside terrace and garden

Rooftop bar was closed

Good breakfast , Good service , Super kind staff, nice view from room , sure me and family want to come again to this hotel

Modern hotel and excellent quality breakfast

The lobby was cold

Right on the banks of the Huangpu River, with spectacular views of the river and the Bund on the other bank. Riverside promenade for walking/jogging/biking. Large, well-appointed room. Good breakfast. Well-equipped gym. Very friendly and helpful staff.

Pool was on the small side for a hotel of this size, and full whenever I'd check, so I did not use it. Not close to any metro station (closest is Tang Qiao, 1.5km away), if that is important to you. One minor thing: when you are waiting for an elevator the arrival chime is so soft that it will come and go and you will miss it.

It was a bit unfortunate that the menu was primarily centered around Chinese cuisine.

It was a bit challenging that accessing the city center via public transportation was not very convenient, making it necessary to rely on taxis each time.

Services are good View is nice Food is nice But WiFI is very bad

Great hotel

The food in the buffet for dinner is way over priced for food that has been sitting for long periods of time and not fresh

Clean, friendly staff, lovely walk way outside for morning exercise. The Flint restaurant has very good tasty food!

A funny damp smell throughout the hotel.

Comfortable , very clean and modern.

They don’t have Spa and location kinda far.

The only good thing about the hotel was the beds and the cleaning lady she was perfect

Nobody spoke English good , nobody tood us that there will be a delegation at the same time everything was closed every in out we needed security checks

the view from the room was amazing, breakfast variety was good too, service was really good

Extremely clean, new, beautiful! Super comfortable beds, wonderful service. Very large variety of breakfast options, both European and asian. I think it is the best hotel i have ever stayed in!

Nothing!

Every thing Quality hotel Staff are super efficient especially Sam Ho in conceige

relatively new hotel. staff was helpful. tho their english was not strong, but they are smart and tried to help and resolve issues.River view was nice.chinese restaurant: staff were attentive and friendly.gym was well equipped and clean.

breakfast: not a lot of choices for vegetarian.on arrival - the room was not clean. there were some egg shell left on the table.air con kept switching on and off and slept was not pleasenat due to the temperature.room was not sound proof.